Alif Global Connect (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy and Data Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you interact with our website or make a booking, we may collect the following types of information.

Personal Information

Personal information may include:

• Full name

• Email address

• Phone number

• Billing address

• Passport information (if required for travel services)

• Travel preferences and booking details

This information is typically collected when you:

• Make a travel booking

• Submit an inquiry

• Subscribe to updates or newsletters

• Contact customer support

Payment Information

Payment transactions may require billing details such as:

• Cardholder name

• Billing address

• Payment confirmation details

For security reasons, payment information is generally processed through secure third-party payment providers and is not stored directly on our servers.

Technical Information

We may automatically collect technical information including:

• IP address

• Browser type

• Device information

• Pages visited on our website

• Time and date of visits

This information helps us analyze website usage and improve user experience.

2. How We Use Your Information

The information we collect may be used for the following purposes:

• Processing travel bookings and reservations

• Communicating with customers regarding inquiries or bookings

• Providing customer support services

• Improving website functionality and performance

• Sending service-related notifications and updates

• Preventing fraudulent activity and enhancing security

We may also use limited data for internal analytics to improve our services.

3. Sharing of Information

Alif Global Connect does not sell or rent your personal information to third parties.

However, certain information may be shared with trusted service providers when necessary to complete travel arrangements, including:

• Airlines

• Hotels

• Tour operators

• Payment processors

• Travel partners

These providers receive only the information necessary to perform their services.

We may also disclose information if required by law, regulatory authorities, or government agencies.

4. Bangladesh Tour Package Bookings

Some Bangladesh tourism packages displayed on this website may redirect users to the official website of Alif Global Tours & Travels for final booking and payment processing.

When redirected, your information will be subject to the privacy policy of that website.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve the browsing experience.

Cookies may be used to:

• Remember user preferences

• Analyze website traffic

• Improve website functionality

• Enhance security

Users may choose to disable cookies through their browser settings, although certain features of the website may not function properly without them.

6. Data Security

We implement reasonable administrative, technical, and security measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

While we strive to protect user data, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide requested services

• Maintain booking records

• Comply with legal and regulatory requirements

• Resolve disputes and enforce agreements

After this period, information may be securely deleted or anonymized.

8. Your Privacy Rights

Depending on applicable laws, users may have the right to:

• Request access to their personal information

• Request correction of inaccurate information

• Request deletion of personal data where legally permissible

• Withdraw consent for certain uses of data

Requests may be submitted through the contact information provided on our website.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

Users are encouraged to review the privacy policies of any third-party websites they visit.

10. Children's Privacy

Our website and services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that personal data from a minor has been collected, we will take reasonable steps to remove that information.

11. Updates to This Policy

Alif Global Connect may update this Privacy and Data Policy periodically to reflect changes in services, regulations, or data practices.

Updated versions will be posted on this page with a revised “Last Updated” date.

12. Contact Information

If you have any questions about this Privacy and Data Policy or how your information is handled, you may contact us through the official contact details listed on our website.

Privacy & Data Policy