Welcome to the website of Alif Global Connect (“Company”, “we”, “our”, or “us”). These Terms and Conditions govern your use of our website and services. By accessing or using this website, making a booking, or using any services offered through this website, you agree to comply with and be legally bound by the terms outlined below.

If you do not agree with any part of these Terms and Conditions, you should not use this website or our services.

1. Company Information

Alif Global Connect operates as a travel service provider and international representation office of Alif Global Tours & Travels. Our website provides travel information, tour packages, pilgrimage services, and booking facilities.

Certain services listed on this website may be operated by affiliated companies, travel partners, or third-party suppliers including airlines, hotels, transportation providers, and tour operators.

2. Acceptance of Terms

By using this website, you confirm that:

• You are at least 18 years of age.

• You have the legal authority to enter into binding agreements.

• All information you provide during bookings or inquiries is accurate and complete.

• You will comply with all applicable laws and regulations when using this website.

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any updates.

3. Services Provided

The website provides information and booking services for various travel-related products including but not limited to:

• Hajj and Umrah travel packages

• International tour packages

• Corporate travel services

• Eco-tourism and cultural tours

• Bangladesh tourism packages

Some Bangladesh tour packages displayed on this website may redirect users to the official website of Alif Global Tours & Travels for final booking and payment processing.

4. Booking Terms

When making a booking through our website, you agree that:

• All bookings are subject to availability.

• A booking is considered confirmed only after payment has been successfully processed and confirmation has been issued.

• Certain packages may require deposits or full payment at the time of booking.

• Additional documentation may be required depending on the type of travel service.

We reserve the right to refuse or cancel bookings if inaccurate or incomplete information is provided.

5. Pricing and Payments

All prices listed on the website are subject to change without prior notice due to factors including:

• Airline pricing changes

• Exchange rate fluctuations

• Government taxes or fees

• Supplier price adjustments

Payments may be processed through secure third-party payment providers. By submitting payment, you authorize us to charge the applicable fees for the services selected.

6. Travel Documents and Responsibilities

Travelers are responsible for ensuring they possess valid travel documentation including:

• Passports

• Visas

• Vaccination certificates (if required)

• Any other travel documentation required by authorities

Alif Global Connect is not responsible for denied entry, delays, or additional costs caused by incomplete or incorrect documentation.

7. Changes to Travel Services

Travel arrangements may occasionally require changes due to circumstances beyond our control including but not limited to:

• Airline schedule changes

• Weather conditions

• Government regulations

• Operational requirements

In such cases, we will make reasonable efforts to inform customers and provide alternative arrangements where possible.

8. Cancellations

Cancellation terms vary depending on the type of travel service or package purchased. Specific cancellation conditions will be provided during the booking process.

Certain services may include non-refundable deposits or cancellation fees depending on the supplier policies.

9. Limitation of Liability

Alif Global Connect acts as an intermediary between customers and travel service providers including airlines, hotels, and tour operators.

We are not liable for:

• Acts or omissions of third-party suppliers

• Flight delays or cancellations

• Natural disasters

• Political unrest

• Government travel restrictions

• Personal injury or loss during travel

Our responsibility is limited to facilitating travel arrangements as agreed at the time of booking.

10. Intellectual Property

All content available on this website including text, images, graphics, logos, design elements, and software is the intellectual property of Alif Global Connect or its licensors.

You may not reproduce, distribute, modify, or use any website content without prior written permission.

11. Prohibited Use

Users are prohibited from:

• Using the website for fraudulent activities

• Attempting unauthorized access to website systems

• Interfering with website operations

• Copying or scraping website content for commercial purposes

Violation of these rules may result in suspension of access and potential legal action.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and protect personal information.

13. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Alif Global Connect operates.

Any disputes arising from the use of this website or services will be subject to the jurisdiction of the appropriate courts.

14. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us through the contact details provided on our website.

Terms & Conditions